CUSTOMER CARE CONSULTANT (DUTCH/FLEMISH SPEAKER)
Descripción de la oferta de empleo
Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international environment with flat hierarchy.
So, are you ready for this exciting step in your life?
Tasks
Your responsibilities and impact as a Customer Care Consultant will be:
Providing support to customers by responding to inbound requests and document relevant case information
Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels
Adapting the brand's voice and tone for interactions on both private.
(phone/email/chat) and public (social/forums/e-commerce reviews) channels.
Providing product information to the customer (e.g. subscription, payment and technical requirements).
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Requirements
Skills, qualifications and interest you need to succeed in this role:
Dutch native (or Flemish) & English fluent
Committed and dedicated
Team player with strong listening skills
Service minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No experience needed
Benefits
What's in it for you?
Type of contract: Indefinido
Training 2 - 4 weeks and working with a buddy system
Spanish lessons
Constant, on the job training
International environment
Support from the company regarding paperwork (NIE and SSN)
What should you expect from living in Valencia?
A cosmopolitan city with a modern look and a rich history
Colourful Fallas fiestas serving tradition and fun at the same time
Sunny and warm weather that you will enjoy all year long
A delicious gastronomic culture including famous paella
Beautiful surroundings of nature and beaches.
Up-and-coming start-up paradise
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia.
Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Detalles de la oferta
- Blu Selection
- 23/12/2024
- 23/03/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about......
Strong sales and customer relationship-building skills... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Share plm is looking for a skilled plm business consultant to join our international team!would you like to learn and grow professionally in a technology startup? we are looking for new talent to join our share plm team!we are a young, energetic company that works between two main disciplines......
Asistente de atención médica - visa patrocinada - home care - alojamiento pension plan - dorchester uk reach hr es una compañía que se especializa en reclutar profesionales de la salud... proporcionar atención de primeros auxilios e inmovilización de los ancianos en caso de un accidente......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... we welcome all native dutch or french speakers from any location to join our project, with the only requirement being the ability to attend the session at our barcelona office... com/project/tahoe-nl?/fill?id313=df029......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... there are no restrictions on your permanent residence or visa for this study... otros datos del puestoreferral program join our referral program! earn 25 usd for each referred participant in this age range......
Ability to speak and write english fluently and idiomatically ba/bs degree or equivalent practical experience 6 months - 1 year of experience in advertising, ppc campaigns 6 months - 1 year of experience in outbound sales (preferably b2b) a team player with strong leadership, analytical and communication......
Desarrollo continuo: fomentamos una cultura de feedback y aprendizaje constante... flexibilidad y equilibrio: contarás con un horario flexible y un modelo de trabajo híbrido... tendrás acceso a programas de bienestar, incluyendo seguro de salud... ¿qué buscamos en ti? que seas recién graduado en ingeniería......
