CUSTOMER CARE CONSULTANT (PORTUGUESE, SPANISH & ITALIAN SPEAKER) LISBON
Descripción de la oferta de empleo
Deliver world class customer experience by listening to hoteliers and being responsive to their needs as well as going the extra mile to pre-empt future needs Assess queries and, where necessary, escalate to internal teams via pre-defined processes and channels and follow up to ensure resolution Meet daily & weekly engagement metrics with a goal to achieve set targets for customer satisfaction and retention Retention and Service Recovery Working closely with our Implementations Team to ensure a seamless transition of client accounts to support.
Acknowledge hotelier dissatisfaction and demonstrate extreme care when engaging with them with a goal to retain dissatisfied customers and turn them into promoters Retain hoteliers by understa.......
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Detalles de la oferta
- RoomRaccoon
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 24/03/2025
- 22/06/2025
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