CUSTOMER CARE DECISION SUPPORT ANALYST
Descripción de la oferta de empleo
• Planning and forecasting.
Lead & prepare customer care annual budget and quarterly rolling forecast.
• Month end closing .
monthly financials to Analyze and evaluate the actual figures vs the forecast to identify impact and driving the business.
• Lead and analyze monthly and quarterly financial monitoring for company’s bad debt cost.
• Monthly performance and consolidated analysis for total customer care Opex & CAPEX to be shared with Finance, customer and EXCO team.
• Managing the Development and implementation set of procedures that insure proper control in the company spending.
• Preparation of financial models to support company to utilize its investment in the most efficient & profitable way.
• Lead & control CVM Activities fees and revenue with other operators.
Core Competencies, Knowledge, and Experience • Excellent communication skills.
• Strong commercial acumen.
• Strong financial background.
• People management experience Must have technical / professional qualifications.
• Strong understanding of the business and telecommunication market.
• Strong analytical skills.
• Strong knowledge of accounting practices and procedures • University Degree in Accounting / Economics.
• Strong computer skills (Microsoft applications).
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 08/10/2024
- 06/01/2025
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