CUSTOMER CARE ONBOARDING
Descripción de la oferta de empleo
Hybrid role, candidate must be able to conmute twice per week to our offices in Galway center.
As our Customer Onboarding Specialist, you are providing software training to our hotel customers across Europe via video where you'll use an engaging and informative style to ensure our customers understand how to use the products and benefit from all its features.
We provide you with the product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.
All we ask of you is amazing, go getting attitude and your passion for providing and striving for a positive customer experience (this we can't train!).
What you’ll do… Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation Deliver a high standard of customer training on the chosen SiteMinder product via telephone or Skype Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service Take ownership of customer's problems and seek to identify, respond and resolve any customer issues What y.......
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Detalles de la oferta
- SiteMinder
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 19/09/2024
- 18/12/2024
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