Ver oferta completa

CUSTOMER EXCELLENCE AGENT 2ND LEVEL (M/F/D) - GERMAN NATIVE

Descripción de la oferta de empleo

Are you currently working in customer support and want to take the next step? Would you like to work on more complex cases and be responsible for your own areas instead of answering the phone all day? Then you've come to the right place, because we are looking for aCUSTOMER SERVICE AGENT 2nd LEVEL (M/F/D) - GERMAN NATIVEYOUR TASKSCommunication with our rental car customers and partners, primarily by email, but also by phone or chatProcessing complex booking inquiries or complaints and escalation cases (2nd and 3rd level case processing)Ongoing optimization and documentation of workflows and processes as well as independent identification of optimization potential and driving projects in the area of customer excellenceYou act internally as a mouthpiece for our customers and incorporate their feedback into the further development of billiger-mietwagen.deYOUR PROFILEYou have several years of experience in 1st level telephone customer support and are now also interested in more complex customer issues.You can express yourself flawlessly both verbally and in writing in German and English.You can distinguish between inquiries, feature requests, application errors or bugs in the software and conception, analyze and reproduce them and thus contribute significantly to finding solutions.You are solution-oriented and keep a cool head when dealing with complex queries.OUR CULTURE AT FLOYTWe want to make every day count. This position can be the fast track for your career. Exciting projects and opportunities to grow each day are waiting for you.We are brave and stay curious. Do you like to dig into new topics, crunch the numbers, decide quickly, learn fast and see setbacks as an opportunity to grow? Perfect, so are we!We believe in acting as owners. We will provide the space and trust to make your own contributions to shape the mobility of tomorrow.We dare to care:For our customers, by creating the best mobility solutions tailored to their needs.For your private life, by offer flexible working hours, hybrid working schemes, private health insurance, office exchanges and two amazing locations in Cologne and Alicante.For the environment, creating products and partnerships with the aim of helping to preserve our planet and less need to drive to the office.SOUNDS LIKE JUST THE RIGHT STEP FOR YOU?Then we look forward to getting to know you. Simply apply ASAP with your CV.We look forward to hearing from you!
Ver oferta completa

Detalles de la oferta

Empresa
  • FLOYT Mobility | billiger-mietwagen.de | CARIGAMI
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 08/11/2024
Fecha de expiración
  • 06/02/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

Business Developer with Fluent Level of German
Talent search people

Requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... during your day you will be:- cold caling potential independent retailers in german & english... last year they had record sales and still growing! that's why we are looking for fantastic......

Sales representative with a native level of Dutch
Talent search people

Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... job requirements c1 or native written english proficiency... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Dutch, german or french are valuable... strong sales and customer relationship-building skills... track all ota, direct, and agent leads, updating the pms as needed... warm and friendly character that is efficient, precise and constantly demanding of excellence... the goal is to make sure that every......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... achieve sqo (sales qualified opportunity) quota quarterly, and hit a target level of activity daily and weekly manage a portfolio of assigned accounts to......

Real estate agent
Sunland

Requisitos del puesto languages as english, french, german... you must be fluent speaker of at least two of languages as english, french, german... we are looking for one experienced agent to join to our team of international real estate agency located in benijófar (alicante)......

Java Developer with French/German
Sollers Consulting

• fluency in french or german (b2/c1 level at least)... • good command of english language, at least b2/c1 level... we also provide access to an online training platform and co-fund language classes... about the skills and tools... you will: • implement and customise core insurance systems such as guidewire......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Native english teachers.
Metatraining formación sl

We are recruiting native english teachers to work as teachers in company, adult & young learner groups... experience teaching business, general english and exams: fce, cae,cpe, bec, toefl,toeic, ielts, pet, ket, ect... afternoon blocks or full-time job positions, stable long term contracts......