Ver oferta completa

CUSTOMER REPRESENTATIVE (FRENCH-SPEAKING) - ON-SITE - LP02

Barcelona - Barcelona

Descripción de la oferta de empleo

Experience the power of a game-changing career        Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a  Customer Service Representative in Barcelona (On-site),  you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.
Career growth and personal development        This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time.
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role        In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a  Customer Service Representative  on our team, you will.
- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands  - Log call details onto call management systems and provide response and resolution within SLA  - Maintain service and product knowledge and expertise  -Escalate potential service issues  - Guide customers through the claims process  - Monitor and report on customer service performance  - Keep up to date with all the latest products, processes and policy changes      Your qualifications        We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you.
- Are proficient or bilingual in French plus an advanced level English  - Have good disposition to work in a customer service environment  - Have customer care skills – ability to listen to and understand the customers’ need  - Can take ownership of, and progress calls to resolution or to escalate call to resolution      It will be a plus if you have.
- Working knowledge of IT Platform, equipment, and applications.
Windows/MS Office/ internet configuration    Don’t meet every requirement? No worries.
We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
If you feel you don’t check every box, we still encourage you to apply.
We’ll do our best to match you with the right job, whether it’s this one or another role.
What’s in it for you        We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle.
- 39 hours/week full-time Monday to Friday to 17.
- Contract.
Regular  - Salary  euros gross/year + up to  euros gross/year in bonus  - Central location in Barcelona  - Bring-a-friend (referral) bonus opportunities  - Full paid training on the company and the project you'll be working on  - Career development programs and specialized courses      Experience the best version of you!        At  Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”        Concentrix is an equal opportunity employer        We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R
Ver oferta completa

Detalles de la oferta

Empresa
  • Sin especificar
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 19/12/2024
Fecha de expiración
  • 19/03/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

Junior it customer success specialist (en language) (remote)
Hostinger

Deliver impactful work on a global scale... we are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... dutch, german or french are valuable... entrepreneurial style: comfortable getting your hands dirty and taking on a variety of tasks... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer......

Customer Success Manager
Recruit4work SL

Experience in following up on the risks and complaints/suggestions of the clients... clients benefit from your insights on market trends and your guidance in running successful programs... as a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise......

Data Collection Project Tahoe - Dutch or French Speaker
TransPerfect DataForce

Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... our division focuses on gathering, enriching and processing data for machine learning in different ai domains... we welcome all native dutch or french speakers from any location to join our project......

Java Developer with French/German
Sollers Consulting

And more depending on the projectrequisitos del puestoabout the requirements... • fluency in french or german (b2/c1 level at least)... you need: • at least 1 year of commercial experience as a software developer, preferably in java... • effective communication skills and the ability to work in a team......

Data Collection Project Tahoe - Dutch or French Speaker
TransPerfect DataForce

Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... there are no restrictions on your permanent residence or visa for this study... compensation: $140 usd for up to 2 hours recording session (paid via paypal, gift card, or wire transfer, according to preference)......

Sales representative with a native level of Dutch
Talent search people

Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... achieve sqo (sales qualified opportunity) quota quarterly, and hit a target level of activity daily and weekly manage a portfolio of assigned accounts to......