CUSTOMER SERVICE AGENT (AUTOMOTIVE) WITH DANISH
Descripción de la oferta de empleo
You’ll be part of Bosch Service Solutions' new project launched this year in Barcelona, playing a key role in its success.
Exciting, right?
Tasks
Manage incoming contacts such as phone calls, emails, and letters from customers
Assist customers by providing information about products, resolving client’s queries, and explaining company policies
Assist customers through various digital channels, reaching out to them if necessary
Collaborate with different departments to find appropriate solutions for escalated cases
Manage interactions on social media platforms to ensure timely and helpful responses to inquiries or comments
Become the best brand ambassador, and provide an outstanding service to clients
Requirements
Previous customer service experience is desirable but not essential
Strong problem-solving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn
People Person – you enjoy working in a collaborative team environment
Tech savvy and analytical
Benefits
Sky is the limit! Be part of a world-renowned brand with unlimited career opportunities
A full-time permanent contract with Bosch
Relocation Package to Barcelona (national & international)
Opportunity for hybrid working after 6 months
Work abroad within the EU for up to 15 days per year
Paid Referral program
Free confidential psychological support
Access to various Bosch employee discounts for well-known brands
Our recruitment process?
Step 1: Interview with Talent Partner to get to know you better
Step 2: Language Check
Step 3: Interview with the Hiring Manager
Detalles de la oferta
- Babel Profiles S.L
- 04/10/2024
- 02/01/2025
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