CUSTOMER SERVICE AGENT WITH ITALIAN PRAGUE
Descripción de la oferta de empleo
· Responsible for customer relationship management, coordinating all requests and complaints, and is owner end-to-end of the order-to-delivery flow (O2D).
from processing incoming orders to the creation of the delivery that is sent to our third party logistics provider.
· Handle sales operations for both on-trade and off-trade sectors, including order processing, allocation, out-of-stock issues, returns management, and daily routines.
· Manage customer accounts and proactively address open issues, providing timely updates to customers on relevant topics.
· Handle incoming tickets by addressing tasks such as adjusting delivery schedules and evaluating unexpected requests to achieve a cost-effective balance.
· Monitor and increase customer satisfaction by increasing service level offered and continuously identify opportunities for improvement of services Collaborate with third-party logistics providers to manage delays, unloadi.......
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Detalles de la oferta
- AB InBev
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 01/12/2024
- 01/03/2025
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