CUSTOMER SERVICE IN BARCELONA (GERMAN SPEAKER)
Descripción de la oferta de empleo
Tasks
Your responsibilities and impact as a Customer Experience Specialist will be: Supporting clients’ activities by being the very first point of contact for their customers:
Answering incoming queries from customers and ensuring contractual SLA is maintained.
Identifying issues and providing solutions.
Ensuring a high level of customer satisfaction.
Being a team player and participating in the success of the team and project, e.g. proprovidingvide cover for absent colleagues together with the team and attending regular team meetings.
Requirements
Skills, qualifications and interests you need to succeed in this role:
A native level of German and an advanced level of English
Being an attentive listener, comfortable and skillful at communicating with people
Being a team player with high social competence
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelona for an international career and life experience
Benefits
What’s in it for you?
Full-time permanent contract
competitive salary
Opportunity to join an international company.
An open-minded and employee-oriented working environment.
Career development opportunities.
Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
Detalles de la oferta
- Blu Selection
- 30/10/2024
- 28/01/2025
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