CUSTOMER SERVICE - ITALIAN NATIVE SPEAKER

Join us o n our exciting journey! We are looking for a Customer Service Specialist with a native level of Italian to join our Multicultural team with more than 54 different nationalities.
If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity.
What to expect.
Recruit target doctors and follow-up on their participation.
Create doctor’s engagement.
Call new doctors to invite to participate in our researches and wide our panel of healthcare professionals.
Initiates follow-up calls with panelists to achieve maximum rate of return.
Proactively alert the manager on any issue or deviation in the standard procedure.
Our ideal candidate.
Skills & other requirements Italian Native speaker is required.
Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
Excellent and professional communication skills (telephone and email).
Experience working for multi-national corporations is an advantage.
Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.
We invite you to join IQVIA™ Recognized by Great Place to Work as the third best company to work for in Spain (March ).
FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January ).
Recognized by the Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
Awarded the Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
IQVIA™ named in The International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.
IQVIA™ is an equal opportunity employer.
We make employment decisions based on qualifications and merit.
We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“ We know that meaningful results require not only the right approach but also the right people.
Regardless of your role, we invite you to reimagine healthcare with us.
You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Learn more at https://jobs.
qvia.
om IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward.
Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities.
No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health.
Thank you for your interest in growing your career with us.
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