CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe.
We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Because we believe every surface is an opportunity.
It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow.
Let’s paint the future together.
For more information please visit www.
kzonobel.
om © Akzo Nobel N.
.
All rights reserved.
Zona Franca Barcelona Customer Service Representative About the role Customer Service Representative for our team in Marine and Protective Coatings.
Responsibilities of the role.
To manage order receipt efficiently, prioritizing timely order processing and good customer interactions and relationships.
Supports the order-to-cash process with excellence in order processing.
Registers and processes orders in the ERP system received via, electronic mail, phone or through other contact with the customer or associate.
Ensures order processing is handled correct and in full and is transferred to the Logistic teams and transport companies (logistics).
Raises issues in delivery and/or invoices process with Cluster Customer Service Manager.
Acts as first level contact with for customers for order receipt, quotations, answers to questions and in attempting to resolve complaints.
About You Experience in customer service (industrial enviroment) High level of English SAP knowledge will be a plus.
Strong IT skills.
Microsoft applications.
What we offer Dining room benefits.
Join a growing multinational company.
Stable project.
Flexible remuneration.
Free parking.
Professional and personal development in a dynamic environment.
Access to training platform.
#LI-VO2 #LI-Hybrid At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.
We strive to embrace diversity in a context of tolerance.
Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.
In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID.
Detalles de la oferta
- Sin especificar
- 23/08/2024
- 21/11/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
