Ver oferta completa

CUSTOMER SERVICE REPRESENTATIVE

Descripción de la oferta de empleo

What you will be doing#INDWC#Ll-HybridCustomer Service Representative - Dutch Speaker - Pharmaceutical LogisticsWe're hiring a Senior Customer Service Representative to join our Customer Service team in Madrid, SpainAddress: Av. de Suiza, 1, 28821 Coslada, MadridWe offer an exciting and dynamic place to work with lots of room to work independently and a collaborative environment with a great culture. We guarantee you an intense period of training in the first few months, and a steady increase in knowledge through a variety of internal training. We offer an international working environment with short decision paths, flat hierarchies and eye-level communication between all company employees.World Courier's Customer Service Representatives are responsible for the end to end logistical coordination of complex, urgent and potentially life saving shipments every day. This position represents a fantastic development opportunity for an experienced logistics professional with strong customer service skills, motivated by solving problems and delivering exceptional service.ResponsibilitiesCommunication and contact with customers and prospects.Develop customer relationships.Plan and execute shipment orders.Prepare and submit written quotes to customers.Provide customer specific reporting.Be a key player in booking and cutting waybill.Receive and reply to enquiries via email, phones and throughout our internal IT system.Monitor and track ongoing shipments, react to any deviations.Communicate temperature results asap after delivery, check and note any deviations.Work with regulations (ADR/DGR/IATA) as well as with local laws and guidelines.Build and maintain relationships with other World Courier offices, clients, agents, airlines, handling agents and suppliers.Interest of developing more managerial skills to become a team lead according to timelines and performance.What your background should look like Minimum Skills, Knowledge and Ability Requirements:Ability to communicate effectively both orally and in writing.Strong interpersonal skills, team player and quick learner.Strong organizational skills; attention to detail.Ability to resolve issues quickly and efficiently.Ability to represent a positive and professional image.Ability to learn fast in new platforms or systems.Ability to work independently and self-organized.Desired attributes:Native or fluent in English and Dutch is required.Experience as Customer Service in a business to business industry required, experience in logistics or freight forwarding preferred.Graduate in fields such us International Trade, Logistics or similar preferred.Previous experience in the pharmaceutical industry, or working with pharmaceutical shipments preferred.Strong knowledge of Microsoft Office.
Ver oferta completa

Detalles de la oferta

Empresa
  • Cencora
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 01/09/2024
Fecha de expiración
  • 30/11/2024
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

Customer Support Advisor - Flemish Market - Morning Shift
CPM Internacional

Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......

Customer Support Advisor - Flemish Market - Afternoon Shift
CPM Internacional

Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Sales representative with a native level of Dutch
Talent search people

Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......

Customer Support in Sales Department
Horizon Neulogy

University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......

ADMINISTRATIVE DEPARTMENT
Rainsteal Oil & Gas, UK.

Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......