CUSTOMER SERVICE REPRESENTATIVE, ITALIAN SPEAKING AMSTERDAM
Descripción de la oferta de empleo
We’re in business to save our home planet.
Your role will contribute to this purpose by being the face of our company, providing an excellent experience to customers reaching out to Patagonia Europe.
Your role is crucial in maintaining and building customer relationships, ensuring that every interaction reflects our company’s values of quality, integrity, justice and environmental responsibility.
Main tasks.
• Deliver a prompt, reliable and high-quality service and operational support to customers through various channels including phone and email • Efficiently and effectively resolve customer inquiries, complaints, and issues, ensuring an excellent experience that drives satisfaction and retention • Assist customers with placing orders, tracking shipments, processing returns and repairs and managing exchanges • Partner with the customer and internal stakeholders to remedy customer concerns and deliver the best experience possible • Provide accurate information regarding our products, customer orders, company service guidelines, and company campaigns • Maintain an in-depth understanding of Patagonia’s products and services to offer accurate information and advice to customers • Assist in proofing various translations (incl.
Patagonia EU website) when required • Proacti.......
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Detalles de la oferta
- Patagonia
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 27/08/2024
- 25/11/2024
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