CUSTOMER SERVICE SUPPORT FRENCH AND ENGLISH
Descripción de la oferta de empleo
- Coordinar la apertura de cuentas de clientes con el equipo de ventas
- Mantener la base de datos de cliente actualizada tanto de altas como de bajas
- Introducir las condiciones logísticas y promociones en los sistemas informáticos, coordinando la integración de los mismos.
- Supervisar el envío de facturas y notas de crédito a los clientes según las diferentes modalidades, identificando anomalías y coordinar su resolución
-Seguir el pago de cuentas de facturación centralizadas y de los recordatorios necesariosPensamos en una persona que reúna las siguientes características:
- Experiencia previa de 2-3 años en un puesto similar.
- Conocimiento del proceso de envío
contacto con proveedores, logística, comercial, stock, central, etc...
- Manejo de SAP y Excel avanzado.
- Francés nativo/bilingüe.
- Inglés avanzado.
Detalles de la oferta
- Page Personnel ETT
- Sin especificar
- 12/10/2024
- 10/01/2025
Handle cash management and process payments accurately... proficiency in english, spanish, and french is essential to cater to our international clientele... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Requisitos del puestorequisitos fluent english language education background technical and administration business... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect......
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