CUSTOMER SERVICE WITH GERMAN
Descripción de la oferta de empleo
- High school diploma.
- C2 German.
- B1 English.
- Experience working in contact/call center...
**Descripción**.
Are you looking for your next challenge? From IMAN Temporing we can help you!!..
We are looking for full-time agents (39h/week) with an advanced level of German (C2) and an intermediate level of English (B1)..
You will be providing customer support for a well-known multinational...
#Conectamoseltalentoconlasoportunidades..
Your responsabilities:..
-Handle inbound contacts (telephone calls, emails, and letters) from customers seeking information or assistance..
-Provide accurate and timely responses to customer queries regarding products, services, and company policies..
-Utilize resources and materials to effectively address customer inquiries and guide them through relevant processes..
-Handle website-generated contact forms and provide support through digital channels..
-Maintain a positive and friendly tone while engaging with customers, ensuring a high level of customer satisfaction..
-Deal with all calls in accordance with the applicable Service Levels and the Guidelines/Call scripts provided by the company...
**Offer:**..
- 6 months contract with us + unlimited contract directly with the company.
- Schedule.
8 a 16h, 9 a 17h, 10 a 18h (39H weekly, rotative shift).
- Salary.
€ gross/yearly.
- The position requires uninterrupted presence at the office during the first 6 months.
After, hybrid model (2 weeks a month presentially).
However, you must be flexible.
Experiencia.
Se requiere Idiomas.
Alemán – Experto.
Inglés – Intermedio Jornada.
Completa Horario.
39H weekly, rotative shift Salario.
€ anual Sobre IMAN TEMPORING ETT.
IMAN Temporing empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral..
#Conectamoseltalentoconlasoportunidades
Detalles de la oferta
- IMAN TEMPORING ETT
- 22/12/2024
- 22/03/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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