CUSTOMER SUCCESS REPRESENTATIVE, VELOCITY WITH ITALIAN BUCHAREST
Descripción de la oferta de empleo
Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell Ensures customer success and goes above and beyond to ensure customer retention and satisfaction Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts Positively interacts and collaborates with customers, Veeam partners, and Veeam associates Identifies and pursues maintenance reinstatement opportunities Assists in negotiation of maintenance agreements Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.
om) Achieves target quota Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our emerging customer base (varies depending on segment) What we expect from you.
Bachelor’s Degree required (a combination of education and experience will be considered) English AND Italian - both Advanced Previo.......
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Detalles de la oferta
- Veeam
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 03/10/2024
- 01/01/2025
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