CUSTOMER SUCCESS - STAGE - FRENCH MARKET
Descripción de la oferta de empleo
Tu participeras au sein de cette équipe, au développement de notre fantastique logiciel.
Tu contribueras aux réorganisations de l’entreprise pour soutenir sa croissance.
En relation directe avec les clients de la start-up, ta mission sera d´être à l’écoute des demandes et d’accompagner nos clients dans la recherche de solutions.
Support opérationnel - Relation client.
Répondre aux demandes entrantes des clients par téléphone/email Être à l’écoute de leurs demandes et reformuler celles-ci si nécessaire Évaluer l’urgence des demandes, les prioriser Configurer les comptes clients Participation aux RDV récurrents avec les clients Support interne à l’équipe Customer Success.
Utilisation de notre logiciel SaaS - mise en place de documentation support Configuration du compte et identification des améliorations du logiciel en fonction des remontées clients Relation avec les développeurs, les chefs de projet et produit, participation à la mise en production de projet clientsTu cherches une expérience à l’internationalTu fais preuve d’un grand sens de l’organisationTu aimes la relation client, tu as le sens du contactTu as une expérience en support client, une expérience en logiciel support est un plusTu es capable de t’adapter et d’être autonomeTu parles français courammentStage basé à Barcelone pour une durée de 6 mois à pourvoir asap.
ratification.
550€/moisLes +.
Afterwork, barbecue, table de ping-pong, sac de frappe, petit déj ! Nos locaux sont situés en plein centre de Barcelone, à moins de 10 minutes à pied de Plaça Cataluñya.
Detalles de la oferta
- Tool4staffing
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 18/10/2024
- 16/01/2025
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... our team of 900 professionals is behind the success of 2... apply problem-solving skills and resourcefulness and show our......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... clients benefit from your insights on market trends and your guidance in running successful programs... success measurement is achieved through analyzing funnels, and proactive......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Dutch, german or french are valuable... strong sales and customer relationship-building skills... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer... coordinate with the administrative team the entire booking process, from the contract stage to the payment......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... we welcome all native dutch or french speakers from any location to join our project, with the only requirement being the ability to attend the session at our barcelona office... com/project/tahoe-nl?/fill?id313=df029......
Proficiency in english, spanish, and french is essential to cater to our international clientele... respond promptly to guest inquiries and requests via phone, email, whatsapp, and in person, using english, spanish, or french as required... provide detailed information about hotel facilities, available......
• fluency in french or german (b2/c1 level at least)... • eagerness to learn about new technologies and solutions... • effective communication skills and the ability to work in a team... • lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork......
Búsqueda y generación de bbdd a través de búsqueda abierta en linkedin, whitelist e infocif... a partir del 2º mes prácticas remuneradas con 300€ con posibilidad de aumentos, o bonificaciones por cumplir los objetivos mensuales... en suma a la remuneración, se ofrece... incorporación inmediataotros datos......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... if you have any questions, contact us at: *****@*****... com/project/tahoe-nl?/fill?id313=df035 join our data collection project tahoe in barcelona, spain! project overview: purpose: collect voice recordings......
