CUSTOMER SUPPORT ADVOCATE, ITALIAN SPEAKING
Descripción de la oferta de empleo
Your approach is customer-obsessed, recognising the intrinsic value of each person and understanding that our business success is rooted in how we prioritise and treat everyone.
You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Responsibilities.
Customer Obsessed.
Prioritise and champion customer satisfaction, ensuring a personalised and caring approach in every interaction.
Recognise the unique needs and concerns of customers, contributing to a positive and inclusive environment.
Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the centre of every decision.
Insight/Metrics Driven.
Understand customer needs and preferences through direct interactions and feedback.
Use feedback to make informed decisions aimed at improving customer satisfaction.
Spot trends in customer inquiries and behaviour to better anticipate their needs.
Regularly assess and adapt your approach to ensure a positive customer experience.
Trusted Resource.
Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
We are looking for someone with.
Minimum of 1 year of experience in a customer service role.
Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
Empathetic communication skills, with the.......
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Detalles de la oferta
- Taskrabbit
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 06/09/2024
- 05/12/2024
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