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CUSTOMER SUPPORT AGENT / PROPERTY DAMAGE WITH HIGH LEVEL OF ENGLISH

Descripción de la oferta de empleo

Who We Are CPM International is a global leader in customer service, sales, and technical support solutions.
With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.
We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
Our Client Is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations.
Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world.
As a Customer Support Agent, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences."  What’s your Mission?  Customer Advocate.
Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.
Product Expert.
Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
Adherence to Policies and Protocols.
Follow all client protocols and CPM policies and procedures.
Omnichannel Specialist.
Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.
Problem Solver.
Analyse customer issues, identify root causes, and proactively offer personalized solutions.
Brand Ambassador.
Authentically represent the brand and its values in every interaction, fostering positive customer relationships.
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Detalles de la oferta

Empresa
  • CPM International
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 02/01/2025
Fecha de expiración
  • 02/04/2025
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