CUSTOMER SUPPORT AGENT WITH ENGLISH (FRENCH AND GERMAN MARKETS)
Descripción de la oferta de empleo
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International celebrates diversity! We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture! What will you be doing? Providing an outstanding customer experience through every customer interaction Handling telephone, email, and social media queries (where needed) and ensuring that all customer & client needs are met in a timely and professional manner Dealing with queries regarding multiple brands and products (across several industries) Constantly improving brand and product knowledge to deliver the highest quality of information to our customers Embracing our company values and acting as a brand ambassador
Detalles de la oferta
- CPM International
- En toda España
- Sin especificar - Sin especificar
- 02/10/2024
- 31/12/2024
Collaborate with housekeeping and maintenance teams to ensure rooms and common areas are always in excellent condition... key responsibilities: guest services: greet and welcome guests warmly, assisting them with check-in, check-out, and throughout their stay... handle cash management and process......
• fluency in french or german (b2/c1 level at least)... about the skills and tools... • design it solutions and prepare documentation... • opportunities for growth with a training budget that you can use for courses and conferences... • a chance to be promoted twice a year and a clearly defined career......
Strong written and oral business communication skills... fluent in the requested language working proficiency in english previous sales experience (preferably b2b) experience with crm... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Building strong relationship with the clients... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... you have good commercial and communications skills... during your day you will be:- cold caling potential independent retailers in german......
Requisitos del puestorequisitos fluent english language education background technical and administration business... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect......
Job with us and other partner english academies... with canterbury english your income needs are covered for the entire year with extra cash to play, party and travel! what do the programs cost and what do they include? one year study abroad program with tefl & spanish: 2......
Brand collaboration: work closely with the marketing team to understand and align with brand values, campaign goals, and messaging... excellent communication skills, both written and visual, with the ability to adapt tone and style to match the brand and audience... creative mindset with a keen eye for......
Ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... ability to show empathy, tactfulness, and proactivity when interacting with customers......
Your proficiency in building and expanding relationship networks extends both internally and with clients... marked pragmatism and solution-oriented approaches are distinctive features, coupled with the ability to work both independently and as part of a team... demonstrating strong communication and......
