CUSTOMER SUPPORT EXPERT - ITALIAN & ENGLISH SOFIA
Descripción de la oferta de empleo
Proactively addressing a variety of transaction-related requests from our merchants while adhering to security rules and procedures.
Acting as a backup to our internal Risk and Fraud Team by contacting merchants and verifying documents based on risk assessments.
Monitoring merchant behavior in compliance with AML and internal T&Cs rules Utilizing decision-making abilities for transaction fee reduction requests.
Providing support to Italian and English-speaking customers through various communication channels, via phone, chat or email.
You’ll be great for this role if.
You possess excellent language skills in both Italian and English Communication is your strength, and you handle customer interactions with ease and patience.
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Detalles de la oferta
- SumUp
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 26/11/2024
- 24/02/2025
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