CUSTOMER SUPPORT REPRESENTATIVE GERMAN MARKET
Descripción de la oferta de empleo
- LiveChat management.
- Routing of leads and technical inquires to responsible functions and/or partners.
- Providing marketing materials and product documentation to leads upon request.
- Ensuring timely management of leads by sales colleagues and channel partners through proactive reminders and proper follow-up cadence.
- Providing regular feedbacks on the lead quality to campaign manager/marketing communication people and sales teams.
- Track lead management results and report to the business.
Requisitos What are we looking for? - That you have training in marketing/communication/business/technical.
- Previous experience in the field is a plus.
- Native speaker of German.
- Apart from the other languages required, English is always essential since communication with managers and colleagues will be in this language.
- That you have strong communication skills, a vocation for customer service, effective time management and the ability to learn.
- That you have availability to travel every day to LHospitalet de Llobregat.
¿Qué ofrecemos? What do we offer? - Contract through Adecco for 6 months + 6 months with the possibility of joining the company.
- Opening hours.
Monday to Thursday flexible entry between and hours (8 and a half hours from here) and intensive Friday (6.
hours).
In addition, July and August will also have intensive hours, from to , so you can enjoy the summer.
- Salary.
€ gross per year (€ gross per hour).
- Onboarding as soon as possible.
Detalles de la oferta
- Sin especificar
- Sin especificar
- 01/07/2024
- 29/09/2024
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