DELIVERY SPECIALIST

Location.
Homebased Salary.
Excellent basic salary plus bonus and Vodafone benefits Working Hours.
37.
hours per week – Mon to Fri Duration.
12 months  *Homebased At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect.
Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.
We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions.
We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
Sitting within the SDS (Standard Delivery Service) team, this role will be involved with delivering complex Unified Communication (UC) projects, consulting with Project Management to effect efficient outcomes that satisfy customer requirements.
You will be a technical authority for the UC and IoT delivery function, vetting all issues raised to this position from a technical and customer experience perspective.
What You'll Do   Deliver complex UC customer projects, on-time and efficiently.
Be a technical expert for the relevant delivery teams / functions, and for other areas of the business interacting UC & IoT Delivery.
You will hone expertise in how UC solutions work and how they are delivered; be involved in issue resolution and capture and share technical and process related insights and learnings.
Provide technical insight to Operations Management and governance forums to effectively manage issues and represent on technical discussions.
Excellent understanding of the delivery systems and technologies, with ability to identify root cause for problems and share / embed learnings into standard delivery process once key issues are resolved.
Hands-on approach to build work; coordination of activities for standard build, including directing others to undertake delivery tasks.
To act as a gatekeeper for technical change and control including escalations and exceptions process.
Who you are   Experience working in a Delivery focussed role  Deep experience with UC (Unified Comms) and Fixed Product lines Familiarity with RingCentral and / or VONE C is advantageous Problem solving and a drive for resolution of technical issues in a timely manner.
Stakeholder relationship development and management Concise, effective communication with internal/external parties and 3rd party suppliers  Documentation and publicisation of learnings, changes and improvements.
Maintenance of expert understanding of key products, processes, systems and technologies Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.
odafone.
om/uk/applying-to-vodafone/) for guidance.
#vodafoneuk #LI-Remote Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.