DIGITAL ADOPTION SPECIALIST, DENTAL - BC

Join a team that is changing millions of lives.
Align Technology, Inc.
(NASDAQ.
ALGN), makers of the Invisalign® system, and iTero® intraoral scanners, is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry.
Align Canada opened its first office in the heart of downtown Toronto in after more than 15 years servicing the Canadian market.
With a trajectory accentuated by accelerated growth and innovation, Align Canada continues to reinforce its consumer presence as the most advanced clear aligner system in the world while building a highly regarded employer brand in Canada.
At  Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next.
We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation.
Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
About this opportunity   We are looking to hire a Digital Adoption Specialist (“DAS”), based in Vancouver as a practical clinical expert to partner with customers and sales territory managers to drive the journey of digital adoption of iTero intraoral scanners in dental offices.
Based in the field and working in close partnership with Sales Territory Managers, the DAS is a key partner to both the customer and sales partner as they demonstrate their comprehensive knowledge of dental office processes, workflows, the dental industry, and thorough iTero proficiency.
As a clinical expert but also a sales team member, you will build and leverage influential relationships with doctors by providing them with tailored insights and experience to enable and inspire them to modernize and grow their business with optimization of iTero digital technology.
This role will report directly to the Regional Manager, British Columbia.
In this role, you will…     Strategically work with sales and commercial support functions to prioritize opportunities, playing an active role to enable customer efficiencies.
Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices (including assuming responsibility for train the trainer functions and IDI) Stay active and engaged with important dental care related organizations to stay abreast of trends and changes in dental/ hygienist practice that impact our business or customers.
Utilize up to date knowledge of the dental industry to provide clinical input for new product development and software enhancements Apply a consultative selling approach to provide insights to customers regarding industry trends and consumer profiles to inspire them to modernize and grow their business; assisting them in implementing digital technology and refining office processes; all with the objective of achieving territory sales targets (weekly, monthly, quarterly, and annual) Utilize data/analytics to help customer’s drive decision making Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions Diagnose positive and negative results and lead the triage and execution, accordingly, communicating results to leadership Handle multiple projects simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations productive while maintaining focus on brand strength.
Effectively and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner Have a bias toward action, is self-motivated, and a self-starter.
Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency Other special projects or duties as required or assigned In this role, you’ll need …     Bachelor’s degree and/or equivalent experience required in a training or consulting role Minimum of 4 years of similar experience; with preferably in a related health industry (i.
., dental, orthodontic, practice etc.)  Related clinical education and experience required (i.
., Dental hygienist) Preferred experience in the orthodontic sector Committed to providing a consistently high standard of customer service Proven time management, multi-tasking as well as problem solving skills.
Proven capability to navigate through change and operate with speed and agility Strong focus on teamwork and a proven experience building and leveraging relationships with internal and external stakeholders and partners Solid written, oral and presentation English communication skills, with French/English bilingualism an asset.
Possess superior communication skills, in both verbal and written format, who can synthesize and deliver complex information with clarity and diplomacy Charismatic, effective & engaging presenter to audiences of varying sizes and composition (including study clubs, conferences etc.
Computer proficiency including Windows OS, Microsoft Office, and internet research ability Live and work in an assigned geographic territory to facilitate the required regular travel within that territory 25 to 50% of the time with some evening events and overnight travel required.
Good driving record, regular travel within BC and maintain a valid driver’s license.
Legally entitled to work in Canada and travel within Canada (and occasionally to the US)   Sound like a good fit?       Great! Click the "Apply" link to let us know you are interested.
Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family.
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About Align       Align Technology is a publicly traded medical device company that is  transforming smiles and changing lives.
Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect.
Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services.
Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries.
Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy.
Please review our  Applicant Privacy Policies   for additional information.
Global Diversity Statement.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees.
As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees.
We live our company values by promoting healthy people and healthy communities.
All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.
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