DIRECTOR/A DE RESTAURANTE

Restaurant Director  ...
strategic oversight, coordination, and leadership across all outlets..
Primary focus shifts toward ensuring consistency, operational efficiency, and profitability across multiple restaurants while also maintaining a high standard of customer service and employee satisfaction in each location...
Key Responsibilities (Multi-location Management):..
1.
Multi-location Operational Management:..
- Oversee daily operations across both restaurant locations, ensuring all sites meet company standards..
- Set and enforce policies, procedures, and best practices for all locations to ensure consistency in service, quality, and customer experience..
- Visit each location regularly to assess performance, address operational issues, and provide on-the-ground support as needed..
- Coordinate logistics between both locations, ensuring efficient use of resources (staff, equipment, inventory) and addressing any cross-location operational challenges...
2.
Leadership and Staff Development:.
- Manage a team of General Managers or Location Managers at each restaurant, providing guidance, support, and performance feedback..
- Develop leadership teams within each location, ensuring they are aligned with company goals and values..
- Implement and oversee training programs across locations to maintain high standards of service and operational efficiency..
- Foster a culture of teamwork, accountability, and continuous improvement across all locations...
3.
Customer Experience and Brand Consistency:.
- Ensure all locations deliver a consistent guest experience, maintaining high service standards, food quality, and ambiance..
- Monitor customer feedback from all restaurants and implement strategies to enhance guest satisfaction across the entire group..
- Develop initiatives to build brand loyalty and customer retention across locations, while tailoring approaches to fit the unique needs of each location’s market...
4.
Financial Management and Reporting:.
- Develop budgets and financial forecasts for each location and the overall portfolio, ensuring cost controls, revenue targets, and profit margins are achieved..
- Analyze financial reports from each restaurant, identifying trends, areas for improvement, and opportunities to maximize profitability..
- Implement strategies to optimize labor and food costs across all locations..
- Collaborate with management teams to improve performance in underperforming locations and replicate successful strategies across the group...
5.
Marketing and Growth Strategy:.
- Oversee the marketing strategy for each location, ensuring local promotions and events align with the overall brand..
- Collaborate with marketing teams to roll out regional or company-wide promotions and campaigns..
- Work on business development initiatives to identify opportunities for expanding into new markets or improving market share in existing locations...
6.
Vendor and Supply Chain Management:.
- Negotiate contracts and pricing with suppliers on behalf of all locations to leverage volume discounts and ensure consistency in product quality..
- Manage centralized inventory and supply chain processes to improve efficiency and reduce costs..
- Oversee vendor relationships to ensure timely delivery of products and services to each location...
7.
Compliance and Risk Management:.
- Ensure that all locations comply with local, state, and federal regulations regarding health, safety, and labor laws..
- Implement and monitor safety protocols and ensure each location passes health and safety inspections..
- Develop and oversee emergency response and risk management plans for each restaurant...
8.
Growth and Expansion:.
- Identify potential new locations for expansion, conducting market research and feasibility studies to support business growth..
- Lead the planning and execution of opening new locations, including staffing, marketing, and operational setup..
- Ensure that new locations align with the overall company brand and operational goals...
Skills and Qualifications:.
- Multi-unit leadership experience.
Proven track record of successfully managing multiple locations in a hospitality or restaurant setting..
- Strategic and analytical mindset.
Ability to analyze operational and financial data across multiple locations to drive improvements and growth..
- Strong communication and interpersonal skills.
Ability to effectively manage and communicate with multiple teams across locations, ensuring alignment and cohesion..
- Operational expertise.
In-depth knowledge of restaurant operations, health and safety regulations, and food safety standards at a multi-location level..
- Problem-solving and decision-making.
Ability to make quick decisions, solve complex problems, and provide guidance to management teams across locations..
- Adaptability.
Comfortable working in a fast-paced, dynamic environment, adapting strategies as needed to address the unique needs of each location...
Expérience:.
- Several years of experience in restaurant operations management, ideally in multi-location or chain restaurant environments..
- Experience overseeing a region, group of restaurants, or multiple locations with demonstrated success in improving operational performance and profitability..
.
This position is essential for ensuring the successful operation of all restaurant locations under their purview, driving efficiency, customer satisfaction, and growth across the board.
Experiencia.
Se requiere Idiomas.
Inglés – Intermedio Jornada.
Completa Inicio.
Incorporación inmediata Sobre Nana's bakery.
Different approach on flavours..
A different bakery focused on the art of creating lasting memories and unforgettable flavours.