DUTCH CUSTOMER SERVICE IN MADRID
Descripción de la oferta de empleo
Deliver outstanding customer support in Dutch and English via phone email and chat.
Address inquiries related to products order management technical troubleshooting and other customer service requests.
Help customers navigate products and services including processing changes cancellations and refunds as needed.
Work closely with internal teams to escalate and resolve complex customer issues in a timely manner.
Maintain effective communication with customers to ensure a positive experience and high satisfaction.
Provide insights and feedback on recurring customer issues to enhance service quality and improve processes.
Requirements.
Native Dutch speaker with B2/C1 English proficiency.
Must currently reside in Madrid and be available for onsite work during the initial six weeks.
Previous experience in customer service is advantageous.
Excellent problemsolving and communication skills.
Ability to work independently after the training period and deliver remote support effectively.
Detailoriented with strong organizational abilities.
Comfortable using technology and quickly learning new systems.
Benefits.
Hybrid work setup.
Onsite for the first 6 weeks transitioning to remote work afterward.
Competitive salary with opportunities for career advancement.
Comprehensive training to ensure your success.
Work in a diverse and dynamic environment.
Supportive and collaborative team culture.
Remote Work.
No
Detalles de la oferta
- Cross Border Talents
- Sin especificar
- 24/09/2024
- 23/12/2024
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