Ver oferta completa

DUTCH SPEAKING CUSTOMER SERVICE - BANKING ONSITE

Madrid - Madrid

Descripción de la oferta de empleo

Description: Dutch Speaking Customer Service – Banking – onsiteMadrid, SpainGross salary €21,718 per year Position OverviewJoin a dedicated team in providing exceptional customer support to Dutch-speaking banking clients. This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital banking products tailored for the Dutch market.ResponsibilitiesProvide assistance with general banking inquiries, account access issues, transfers, etc.Manage back-office tasks including responding to emails, WhatsApp, and other channels.Present and inform customers about banking products.Adhere to transparency requirements, provide accurate product details (including purpose, characteristics, and risks), and uphold regulatory standards for client protection.Monitor and report any application-related issues.Meet defined quality standards and sales objectives.RequirementsSkills and CompetenciesProficiency in MS Office Suite (Excel, Word, PowerPoint, Access).Language: Fluent Dutch (C2 level).Strong customer orientation, empathy, and listening skills.Excellent oral and written communication.Analytical skills and quick learner.Sales skills, social aptitude, and client interaction abilities.Strong problem-solving capabilities.Team-oriented with a proactive, results-driven mindset.Ability to organize, manage time, and adapt to high-pressure situations.Flexibility and adaptability to new technology.ExperiencePrevious banking experience is beneficial but not essential.BenefitsHours: 38.5 hours per week, with shifts from 2:00 p.m. to 10:00 p.m. Two days off weekly, plus two weekends off monthly.Contract: PermanentSalary: €21,718 gross per yearVacation: 32 calendar days annuallyGrowth: Opportunities for career advancement with a globally recognized service provider.
Ver oferta completa

Detalles de la oferta

Empresa
  • Recruitment Direct
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 07/11/2024
Fecha de expiración
  • 05/02/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......

Data Collection Project Tahoe - Dutch or French Speaker
TransPerfect DataForce

Location: onsite at our premises in barcelona... requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... able to visit our premises in barcelona, spain for a scheduled session onsite... we welcome all native dutch or french speakers from any location......

Data Collection Project Tahoe - Dutch or French Speaker
TransPerfect DataForce

Location: onsite at our premises in barcelona... requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... able to visit our premises in barcelona, ​​spain for a scheduled onsite session... how to refer someone: share the link to the form with your friends and family......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Sales representative with a native level of Dutch
Talent search people

Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......

Customer Support in Sales Department
Horizon Neulogy

University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......