FIELD APPLICATION ENGINEER

About Our CompanyStar Charge, is one of the global leading providers for advanced IoT equipment and solutions for electric charging infrastructure. With a 100% automated production line and extensive cooperation with over 60 Top OEMs, Star Charge has been the trusted selection of leading car manufactures and energy companies for charging equipment and infrastructure management around the world, co-building the world’s mobile energy network ecosystem in more than 300 countries/cities. With 10 years' endeavor, we have become one of the largest charger provider in the world.As a unicorn in digital energy industry, Star Charge has received a huge investment from Schneider Electric and started our expansion in Europe from 2020 with footprints in many European countries (HQ in Germany).We are seeking to find thriving candidates which want to join us and propel our electrification journey in Spain.As a Field Application Engineer, you will assist customers with troubleshooting of complex technical issues as well as with online and on-site technical trainings. The role is expected to be detail-oriented with an eye on customer satisfaction, work well in a team, and willing to contribute to the continuous improvement of our standards.The Field Application Engineer will:Manage and elaborate a strong network of installation partners across Spain and other European countries.Attend commercial meetings with leads, customers, and partners to clearly formalize their technical expectations.Propose the best product alternative in our portfolio or coordinate our products upgrade with our European and Chinese HQ.Conduct research on EV regulations and electricity requirements in Spain.Supervise online and on-site testing, installation, and commissioning of EV Chargers.Organize and guide service partners to troubleshoot and fix technical problems.Train service partners and colleagues in their technical expertise of charging stationsCreate detailed reports for occurring technical issues and contribute to its in-depth analysis as well as its solution.Optimize and propose improvement strategies regarding work processes within the team.Ensure the reporting of product non-conformities (technical, functional) and the characterization of bugs, starting from the commissioning of the products.Conduct and execute engineering field services.Provide on-site training.Job RequirementsBachelor’s degree in electrical engineering or equivalent vocational training.Minimum of 2 years’ experience as an Application / Systems / Product/ Testing Engineer in power supplies or related fields.Technical background with experience in Hardware Electrical fields.Work experience in the EV market would be a plus.Good written and verbal communication skills in Spanish and English. Another European language is a plus.Willingness and ability to travelExcellent teamwork skillsValid driving licenseWhat We OfferFixed salary as well as performance-based remunerationLong-term employmentCompany phoneGood professional opportunities in a young, agile, and rapidly growing companyAbsence of strict hierarchies within the company and, as a result, possibility to bring forward your own ideas and, by doing so, to substantially impact the development of the companyMulti-cultural work environment with European teamRegular team building activitiesHybird work mode (home office is partially possible)