GAME OPERATIONS DIRECTOR | FARM HEROES SAG

Craft.
Data, Analytics & Strategy Job Description.
Farm Heroes Saga is one of King's beloved casual mobile games and home to all kinds of heroes.
We foster an open, inclusive and dynamic environment where people can focus on creating exceptional experiences for our players.
We have an exciting opportunity for a highly skilled Game Operations Director to join our team and lead strategic initiatives that drive both product performance and long-term growth.
You will work closely with the extended Leadership team to ensure that our development priorities align closely with our broader business goals, and you will be responsible for refining processes, improving cross-functional collaboration, and implementing initiatives to enhance productivity and impact.
As Game Operations Director, you will lead a cross-functional team and play a key role in advancing our operational capabilities, establishing data-driven performance metrics, and fostering a culture of continuous improvement.
This is a role for a strategic thinker and a proactive problem-solver who thrives in fast-paced environments, has a track record of operational excellence, and is passionate about optimizing product performance.
Key responsibilities Collaborate with the extended leadership team to define and execute on the product organization's strategic objectives, ensuring that the product roadmap and development priorities align with business goals and growth targets.
Establish OKRs, KPIs and other performance metrics that drive alignment on common priorities and focus across teams to deliver on growth targets.
Continuously analyze, refine, and optimize workflows, tools, and processes across the product organization to increase lead time to value, reduce bottlenecks, improve resource allocation and enhance productivity.
Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies.
Champion a culture of continuous improvement, encouraging teams to experiment, iterate, and implement feedback loops that enhance operational effectiveness.
Support organizational change initiatives and guide the team through transitions, enhancing their adaptability to thrive in a fast paced and dynamic environment.
Oversee all people-related processes, including onboarding, performance management, and succession planning, to build and maintain a motivated, high-performing team.
Lead a cross-functional team with clear direction, priorities, and regular feedback, supporting growth through coaching, mentorship, and tailored development plans that align individual and business goals.
Experience & Skills Experience in product management or product operations, with a track record of driving strategic and operational initiatives in a high-growth environment.
Demonstrated success in leading cross-functional projects, process improvements, in a complex organizational structure.
Strong analytical and problem-solving skills, with expertise in data analysis, KPI development, setting OKRs and performance reporting.
Exceptional communication and collaboration skills, with the ability to influence stakeholders at all levels and work effectively in a cross-functional team.
Proficiency with project management tools and data visualization/analytics platforms is highly desirable.
Passionate about gaming and creating great user experiences is highly desirable.
Experienced leader with a passion for building and leading high-performing, motivated teams while mentoring and nurturing individual growth.
Comfortable navigating and leading through change, managing uncertainty, and helping teams adapt to evolving business needs and priorities.
With the holidays almost upon us and festivities in full swing, we hope you are looking forward to some well-earned time off us much as we are! We wanted to let you know replies may be a little slow over the festive period - but rest assured, we look forward to responding swiftly in the new year.
About King At King, we're Making the World Playful.
Heard of Candy Crush? We're the creators behind it.
With game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in Dublin, San Francisco, New York, and Malta, we have a 20-year history of delivering some of the world's most iconic games in the mobile gaming industry and are on a mission to level-up the little moments for our more than 200 million active monthly users.
But we aren't just crushing it with candies, we're also behind Farm Heroes, Bubble Witch, Pet Rescue and loads of other sweet games.
As a leading interactive entertainment company for the mobile world, King is part of Activision Blizzard, which was acquired by Microsoft.
A Great Saga Needs All Sorts of Heroes King strives to be a place where everyone can be their most authentic self.
We recognize that diversity, equity and inclusion is a vital and continuous conversation, and that change only happens when we all come together.
It's our mission to build a diverse and inclusive Kingdom for our people, players, and community.
Making the World Playful Making the World Playful is our mission - it's the thread that connects our people, our players, and our passion for our games.
Let's face it, who doesn't love a bit of fun? Kingsters are seriously playful.
creative thinkers who balance art and science to bring moments of magic to millions daily.
But our players aren't the only ones that can level-up.
We're always looking for ways to champion each other and make what's already great, even better.
So, if this feels like a fun way to spend your days, and you share our passion, our values, and our hunger to shape the future, join us in Making the World Playful.
Applications need to be in English.
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