GERMAN CUSTOMER SERVICE
Descripción de la oferta de empleo
You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia.
You can experience the culture and maybe even learn Catalan or Spanish.
All of this is possible while working for one of the biggest companies in communication.
Want to take the next step and start this new adventure? Take a look at this job position! You will be working on a project with relatively simple processes, but accuracy is an absolute must.
Dealing with questions from credit card holders and responsible for the security and protection of credit card data.
Identity control, answering questions, and explaining about possible steps to follow belong to the core tasks.
There is a training program in which you will go through all the aspects of the job (the focus will be on privacy-related themes).
The training period consists of 5 days, of which 1 day will be practice.
Profile Fluent in German language Working proficiency in English Experience as a Customer Service Agent Communicative and empathetic Disciplined and accurate Respectful and positive toward customers Solution-oriented thinking Patient Reliable Daily tasks Blocking lost/stolen credit and debit cards You will handle inquiries from credit card holders and ensure the security and protection of credit card information Identity verification, answering questions and explaining any steps are among your core duties Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card Handling claims files Benefits Paid training Free Spanish lessons (once a week) Unique, atmospheric, people-oriented call centre, with a good dose of fun Market-based basic salary with the possibility of a bonus Employee benefits such as meal cards, transport cards and private insurance 4 company outings per year Free fruit and coffee Growth opportunities Location Barcelona, Spain
Detalles de la oferta
- Recruit4Work SL
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 02/09/2024
- 01/12/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Experience in the customer service industry and ideally in a contact centre environment... solution oriented to provide the correct and best outcome for the customer... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
During your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... do you want to work in an international and modern environment? if you have experience......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
• fluency in french or german (b2/c1 level at least)... • solid understanding of software engineering concepts... about the skills and tools... • a chance to be promoted twice a year and a clearly defined career path with salary forecast... about the wishes... • design it solutions and prepare documentation......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
