GERMAN SPEAKING CUSTOMER SERVICE - BANKING ONSITE
Descripción de la oferta de empleo
This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital banking products tailored for the German market.
Responsibilities Provide assistance with general banking inquiries, account access issues, transfers, etc.
Manage back-office tasks including responding to emails, WhatsApp, and other channels.
Present and inform customers about banking products.
Adhere to transparency requirements, provide accurate product details (including purpose, characteristics, and risks), and uphold regulatory standards for client protection.
Monitor and report any application-related issues.
Meet defined quality standards and sales objectives.
Requirements Skills and Competencies Proficiency in MS Office Suite (Excel, Word, PowerPoint, Access).
Language.
Fluent German (C2 level).
Strong customer orientation, empathy, and listening skills.
Excellent oral and written communication.
Analytical skills and quick learner.
Sales skills, social aptitude, and client interaction abilities.
Strong problem-solving capabilities.
Team-oriented with a proactive, results-driven mindset.
Ability to organize, manage time, and adapt to high-pressure situations.
Flexibility and adaptability to new technology.
Experience Previous banking experience is beneficial but not essential.
Benefits Hours.
38.
5 hours per week, with shifts from 2.
p.
m.
to p.
m.
Two days off weekly, plus two weekends off monthly.
Contract.
Permanent Salary.
€ gross per year Vacation.
32 calendar days annually Growth.
Opportunities for career advancement with a globally recognized service provider.
Detalles de la oferta
- Recruitment Direct
- 06/11/2024
- 04/02/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Dutch, german or french are valuable... strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
During your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... understanding clients needs and close the sale on our b2b offer... staff discount......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
• fluency in french or german (b2/c1 level at least)... • eagerness to learn about new technologies and solutions... • effective communication skills and the ability to work in a team... • lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......
