GUEST RELATIONS EXECUTIVE LONDON
Descripción de la oferta de empleo
The main duties and responsibilities of this role are.
Serve as the visible representative of the Jumeirah brand in the hotel lobby, providing a warm, consistent, and genuine welcome to all guests and visitors.
Act as a storyteller, sharing unique elements of the Jumeirah experience and cultural or historical facts about the destination.
Maintain smooth operations by managing daily administrative duties and communicating key information to relevant teams.
Proactively engage with guests to ensure memorable experiences, obtaining feedback and addressing their needs.
Assist with guest requests such as reservations, directions, and special arrangements, ensuring follow-through for satisfaction.
Welcome and escort VIP guests, coordinating seamless check-ins, luggage delivery, and personalized services.
Regularly update and maintain guest profiles, ensuring all preferences and requests are documented and shared with relevant departments.
Handle guest relations tasks, including responding to online reviews and feedback, and ensuring guest satisfaction during their stay.
Support other teams, such as Front Office or Concierge, during busy periods to maintain high service standards.
Uphold com.......
continua la lettura e candidati!
Detalles de la oferta
- Jumeirah Carlton Tower
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 18/12/2024
- 18/03/2025
Cómo aplicar: enviar cv y carta de presentación a *****@*****versity con el asunto 'aplicación para comercial de posgrado executive education online'... descripción del empleo: comercial de posgrado executive education online ubicación: trabajo a distancia (remoto) horario: tarde-noche (hora de españa)......
Cómo aplicar: enviar cv y carta de presentación a *****@*****versity con el asunto 'aplicación para comercial de posgrado executive education online'... descripción del empleo: comercial de posgrado executive education online ubicación: trabajo a distancia (remoto) horario: tarde-noche (hora de españa)......
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