HEAD OF CUSTOMER SUCCESS (IA-CHATBOT)
Descripción de la oferta de empleo
Sobre La Posición.
Te encargarás de ofrecer una gran experiencia al cliente satisfaciendo sus necesidades de información estratégica, venta transversal y acompañamiento en proceso de Onboarding.
Funciones Principales.
Responsable de la formación inicial de los clientes finales y de su integración en la plataforma y los procesos.
Formar a los clientes/usuarios.
Venta transversal con mix de funciones de Account Management.
Colaboración interdepartamental a nivel global.
Requisitos.
Experiencia previa de al menos 5 años en el sector tecnológico especialmente en Chatbot e Inteligencia Artificial.
Será imprescindible un nivel de inglés a nivel negociación.
Experiencia previa en acompañamiento a clientes de los segmentos Mid-Market y Enterprise.
Fuertes habilidades de comunicación y negociación.
Enfoque en resultados y mejora continua.
Ofrecemos.
Interesante retribución salarial fija + componente variable.
Modelo Hibrido en Madrid.
Grandes oportunidades de promoción profesional.
Formación e implicación en proyectos atractivos y motivadores dentro del sector tecnológico.
Detalles de la oferta
- LHH
- 05/12/2024
- 05/03/2025
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