HELPDESK (TECHNICAL CUSTOMER SUPPORT) - GERMAN NATIVE SPEAKER / SPAIN REMOTE
Descripción de la oferta de empleo
This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns.
Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.
If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you! Our ideal candidate.
Skills & other requirements At least with 2 years of call center experience.
German Native Speaker plus High English Level.
Helpdesk \/ Technical Support background is required.
Amenable in shifting schedules.
Understands his \/ her key performance indicators.
Understand the relationship of work quality and how it impacts efficiency.
Had a good stint in the from previous organizations - not a call center hopper.
Ability to work with other team members.
Someone who understands technical troubleshooting (eg.
Active Directory, LAN, Sound Card, Routers, etc.).
Someone who has strong logic formulation or thought process.
Thinking out loud.
We invite you to join IQVIA\u Recognized by Great Place to Work as the second best company to work for in Spain (March ) FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January ) Recognized by the Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO) Awarded the Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
IQVIA\u named in The International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100&rerg; List which recognizes the world's best service providers across a range of industries.
IQVIA\u is an equal opportunity employer.
We make employment decisions based on qualifications and merit.
We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other \
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 04/11/2024
- 02/02/2025
We are looking for a junior technical customer success specialist to join our customer success team... job requirements c1 or native written english proficiency... ability to multitask and handle multiple customer inquiries simultaneously... high motivation for helping customers and it curiosity, basic......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Requisitos del puestorequisitos fluent english language education background technical and administration business... the goal of the position is to bring support to the different areas of the port business field... university degree high excel and pbi abilities sales understanding of diverse market......
We teach you how to get extra online job padding in spain... eu and spain do not give work permits to non-eu, just a three-month tourist visa... only one year university and instituto cervantes accredited spanish language program students can work in spain and this is the canterbury english magic formula......
Understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for the next steps in the sales process update and maintain prospect and customer data in salesforce... com) to ensure that clarity on the current......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... able to visit our premises in barcelona, spain for a scheduled session onsite... position: data contributor project location: barcelona, spain (onsite, per scheduled appointment) task duration:......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... project location : barcelona, spain (onsite, by scheduled appointment) task duration : up to 2 hours engagement model : one-time task, task-based application button : https://dataforcecommunity......
Dutch, german or french are valuable... strong sales and customer relationship-building skills... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer... job functions: provide exceptional support to guests throughout their stay, acting as the main point of......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......
