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HOTEL RECEPTIONIS FOR SUMMER SEASON 2025 - (ISLAS BALEARES)

Descripción de la oferta de empleo

Empresas: Hotel Hacienda Na XamenaThe Hacienda Na Xamena 5* hotel located on the island of Ibiza needs to hire an experienced hotel receptionist. We are looking for people who are committed to our philosophy and our project, who feel comfortable serving our clients, with tact, education and kindness, someone who is detailed, efficient, versatile and who always gives their best. Main duties: -Carry out the check in/check out following the hotel procedures -Customer service by phone, email and live -Preparation of the arrival of the client (anticipate the arrival): welcome, key room cards, wifi, etc. -Review next day arrivals and departures -Manage and control billing, cash balance, collections, etc. -Attend to possible complaints and suggestions, and transfer them to those responsible. Follow up on complaints if applicable. -Get information about incidents and news of the day through the reception book -Maintain good communication with colleagues in the department and the rest of the hotel -Manage rental car reservations, taxis, manage the wake-up service... -Check that everything works correctly at the reception. -Notify to maintenance department of possible faults detected in the rooms or in the common areas. -Attend about the needs of customers effectively, referring them to the respective department if applicable. - Have initiative and autonomy. -Meet the quality standards of the hotel. Promote a good atmosphere with the team. At all times we must always offer our guests personalized attention and we will try to meet their expectations and needs, so we will not leave our customers unanswered. We offer: - Work in a young and healthy environment - Full-time contract (fijo discontinuo) in rotating shifts - Possibility of growth in one of the best hotel in Ibiza - Washing and ironing of the uniform daily - Possibility of accommodation (it is important to have a car) Recruitment will start from February 2025. If you are looking for a change of career, this is your opportunity! Requisitos : For this position you will need: -Have high English and Spanish both written and spoken. In this position is very valua-ble the knowledge of others languages like french, italiano or french. -Experience +3 years in luxury 5* star hotel reception and reservations -Be versatile and flexible -Have a great desire to continue learning and bring optimism and efficiency to the company -Be a dinamic and decisive person. -Have drive license and own car
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Detalles de la oferta

Empresa
  • Hotel Hacienda Na Xamena
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 06/12/2024
Fecha de expiración
  • 06/03/2025
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