• Publicar trabajo
  • Subir CV
  • Acceder
Ver oferta completa

INFORMATION TECHNOLOGY SUPPORT SPECIALIST

Descripción de la oferta de empleo

2-4 years of experience in Onsite support ● Knowledge and experience on windows OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools, remote support tools, MS office and outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. ● Ensure that each Desktop Device is installed with the appropriate Desktop image. ● Manage Desktop Devices (hardware and software) incidents through to resolution. ● Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements ● Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management ● Good to have – knowledge in AD and smart hands and feet support. ● Good to have – knowledge and experience of supporting MAC devices and tablet
Ver oferta completa

Detalles de la oferta

Empresa
  • Sharp Brains
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 17/10/2024
Fecha de expiración
  • 15/01/2025
Cómo detectar ofertas falsas
Maintenance Specialist
Joivy

Report to the operations specialist and coordinate daily interventions and tasks... great english and spanish fluency (b2-c1 level both written and spoken) being already in possession of a permit to work in spain or the eu other features that would help a lot: effective communication with the operations......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive monthly compensation for services in usd (500-700 usd/month)......

Customer Support in Sales Department
Horizon Neulogy

The goal of the position is to bring support to the different areas of the port business field... descrição do cargoare you passionate to start your international career focusing on a diverse variety of high technology tire products? then getthegrip on your career in specialty tires......

Account Specialist - Gestor/a campañas digitales
Rankia S.L

Si quieres ayudarnos a construir este proyecto como si de tu propia empresa se tratará, desarrollando productos, creando procesos, analizando y tomando decisiones ¡no lo pienses más !este es tu lugar! ¿qué hace un account specialist en rankia? cómo account specialist tendrás la oportunidad colaborar......

Home Support Visa patrocinada Asistente de enfermería UK
Reach HR Consulting

Home support - visa patrocinada - asistente de enfermería - londres descripción de la empresareach_hr_consulting se especializa en la refruición de los profesionales de la salud de globalce... trabajamos con una amplia gama de profesionales médicos, incluidas enfermeras, médicos, asistencia sanitaria......

Home support / LIVE IN - Patrocinador Visa - READING UK
Reach HR Consulting

Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... motivación para trabajar con este tipo de pacientesla formación profesional es una ventajala experiencia previa es una ventajapermiso de conducir válido en el......

Prácticas Content specialist (polaco)
Rankia s.l

Como parte de nuestros planes de expansión, estamos buscando un content specialist en prácticas para que aprenda a: - desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo... trabajar con el equipo de audiencia para generar ideas de contenido, en línea con......

TECHNICIAN SPECIALIST IN BLUE ECONOMY
Fundación Valenciaport

We are looking for a graduate specialist in blue economy, to join a multi-skilled team specialized in r&d;, innovation and consultancy projects in the field of maritime transport, logistics and ports... − additional benefits and bonuses... minimum level c1 or similar... − flexibility & autonomy depending......

Public Relations Specialist
Involve rh

Descripción del puesto: confidencial cuenta con una posición como public relations specialist para crear y mantener una imagen positiva de la empresa a través de estrategias de comunicación efectivas con los medios y el público... crear contenido persuasivo para comunicados de prensa y redes sociales......

Prácticas Content Specialist - Neerlandés o Indonesio
Rankia S.L

Optimizar el contenido seo... disponibilidad para realizar prácticas preferiblemente en horario de mañanas, mínimo 5h/día... requisitos del puesto estudiantes de grado en economía, grado en ade, doble grado ade+derecho... conocimiento de herramientas de gestión de contenido y rrss......