IT NETWORKING
Descripción de la oferta de empleo
We are looking for an IT Networking for the IT/OT department with 2/3 years of experience as L3.
Key Responsibilities.
· Providing technical support to end-users for IT and OT-related issues through various communication channels such as phone, ticket system, or in person.
· Assisting end-users in setting up and configuring computers, mobile devices, and software applications.
· Troubleshooting hardware, software, network, and connectivity problems promptly and effectively.
· Investigating and identifying the root causes of recurring technical issues, implementing preventive measures to reduce future incidents.
· Process of 3rd level inquiries and fault reports and coordinate suppliers and other parties involved if necessary · Maintaining an accurate inventory of IT/OT assets, including hardware and software licenses · Produce both technical and business documents · Create capacity analysis/planning for our environment · Monitor various systems performance and coordinate the measures to ensure functionality (updates, upgrades, replacements) · Implement best practice security measures such as hardening, ACL and firewalls · Create well-structured, maintainable tooling to support the IT/OT department · Manage or participate in various assigned projects as needed · Develop and implement sophisticated solutions for our IT/OT landscape · Provide technical support to our offshore technicians especially in the Scada/OT area · Work according to ITIL and in compliance with ISMS and ISO · Vendor management and communication within your scope · Travelling time.
15%
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 20/12/2024
- 20/03/2025
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