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IT SUPPORT (DUTCH& ENGLISH SPEAKERS) FOR A NEW PROJECT!

Barcelona - Barcelona

Descripción de la oferta de empleo

Description: Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems. Your daily tasks will be:· Answering and support queries via tools, phone, chat and email,· Keeping daily contact with our users contacting us from all over the world.· Resolving IT issues of our partners to facilitate their office work.· Documentation and logging of calls on the ticketing tool.· Delegation of complex problems to the competent teams.· Maintaining and improving customer satisfaction level.· Communication with your direct team members and different departments. You are the ideal candidate if:· You are native or fluent in Dutch and English.· You are interested in learning about IT.· You have a positive, can-do attitude and you like problem-solving.· You have logical thinking and enjoy helping other people to solving issues.· You have outstanding communication skills and customer focused mind-set· You enjoy working in a team.· Be fluent in Spanish too is an advantage (could make it possible to support other accounts).· You respect the time schedule and are punctual. Requirements: You are the ideal candidate if:· You are native or fluent in Dutch and English.· You are interested in learning about IT.· You have a positive, can-do attitude and you like problem-solving.· You have logical thinking and enjoy helping other people to solving issues.· You have outstanding communication skills and customer focused mind-set· You enjoy working in a team.· Be fluent in Spanish too is an advantage (could make it possible to support other accounts).· You respect the time schedule and are punctual. Offer: What do we offer you? · Is a hybrid position.· Fully paid training from the beginning: 3 months of training. The first month will take place in Barcelona (duration 4-5 weeks) and the following two months will bespent shadowing in Belgium. The company will cover all accommodation, cost of living, cost transportation and travel expenses ( 2 return flights per month).· Ticket Restaurant and Private health insurance with Sanitas (1.100€ per year).· Rotation shift: from 7 am to 17:30 pm Monday till Friday.· 5 days per week. 39 h per week in total.· Career development and leadership program opportunities.· Free online language classes (GER, FRE, SPA & ENG).· An international environment where people support and respect each other.· Available to start the 22nd of January of 2024. Fast recruitment process!
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Detalles de la oferta

Empresa
  • Computacenter
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 23/09/2024
Fecha de expiración
  • 22/12/2024
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