IT SUPPORT & QA TEST SPECIALIST

🚀 Join an exciting position at Private-Radar - Your Gateway to Aviation Innovation!Ready to elevate your career? Private-Radar, a fast-growing SaaS company, seeks passionate individuals to join our aviation adventure.Our Mission:Private-Radar leads the transformation of flight school management with advanced solutions. We offer the top Flight School Management System and Aircraft Tracking System. Learn more at www.private-radar.com.About you:  Are you a meticulous and solution-focused individual? Private is actively seeking a dedicated QA Tester and Support Specialist with a knack for troubleshooting software-related challenges. Proficiency in English is essential (will be assessed). Responsibilities:  Assist users with technical issues, providing solutions or workarounds.User documentation and knowledge base maintenance.Gather user feedback and suggest product or process improvements.Log, track and prioritize bugs, working with developers to resolve issues.Create and run manual or automated tests to validate software functionality and performance.Ensure new features, releases and code changes don't break existing functionality. Requirements:Previous experience in a QA Testing and technical support role, preferably in the software or technology sector.  Demonstrate experience in troubleshooting complex problems with a logical analytical approach.  Excellent communication and written skills in both English and Spanish. Outstanding interpersonal skills and the ability to work efficiently in a team environment.  Passion for delivering high-quality customer service and problem-solving.  Proactive, self-directed, and adaptable.Detail-oriented and meticulous,. Nice to have: Basic knowledge of SQL Knowledge of Google Chrome Dev Tools UX / UI knowledge  Why Private-Radar? 🌐 Global Impact: With over 50 thousand users across 30+ countries and 100+ clients, Private-Radar is making waves on a global scale. 🏆 Industry Leadership: With over 10 years of expertise, Private-Radar is a trailblazer in providing industry-focused management software.🔧 Innovation Hub: Private-Radar provides users with the best tools to streamline daily operations and automate workflows. From scheduling flights to tracking aircraft maintenance, our solutions simplify complex tasks.  Explore Our Stellar Benefits: 🌍 Join an international, diverse, and friendly work team fostering collaboration. 🌈 Embrace an organizational culture that deeply respects diversity. ☕ Enjoy free coffee, beverages, and fruits for those energizing breaks. 🤝 Bond with the team during team-building events and join us on the last Fridays of the month for casual gatherings, where we socialize, have a few drinks, and relax. 💪 Boost your well-being with a complimentary gym pass. 🚆 We cover your transportation cost! 🌟 Revel in per diems to harmonize your life-work balance. 🌐 Immerse yourself in a dynamic and innovative work environment, offering the opportunity to learn and grow professionally.   Location: Our vibrant offices are currently situated in the heart of San Sebastian de Los Reyes. In this context, we are looking for candidates living in the northern area of Madrid or close to this area.  🌟 Join us on this exciting journey! 🚀 #CareerGrowth #JobOpportunity