ITALIAN CUSTOMER SUPPORT AGENT
Descripción de la oferta de empleo
Assisting clients with enquiries on technical, onboarding, and other matters and following up as necessary, ensuring the highest levels of client satisfaction.
Providing accurate, valid, and complete information to clients in a timely, efficient, and professional manner.
Keeping up to date with knowledge on company products, trading platforms, and terms and conditions of trading.
Receiving, handling, and escalating client complaints, as appropriate.
Working effectively and professionally with internal teams relating to the examination of client enquiries and providing solutions to clients.
Maintaining the CRM system up to date with records of interactions and communication with clients.
Providing Management with feedback on prospective and actual client expectations and with suggestions for the further growth of the business.
A.......
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Detalles de la oferta
- GRS
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 20/06/2024
- 18/09/2024
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