ITALIAN SPEAKING CUSTOMER SERVICE AGENT (M/F/D) SOCIAL MEDIA SUPPORT BERLIN
Descripción de la oferta de empleo
Handle customer enquiries and requests and respond to them according to need and situation.
Communicate with customers via different channels (e.
.
phone, mail or chat) to ensure an optimal customer experience.
Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.
Once the customer is happy, document the interaction in the customer database.
Your qualifications Concentrix is a great match if you.
Are proficient or bilingual in Italian in speech and writing.
Also have a good command of written and spoken English.
Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.
Are interested in social media, online media or digital marketing.
Can flexibly cover the service hours (Monday – Sunday from 08am – 11pm), which are staffed using a rotating multi-shift system.
Are confident in using a PC.
Are a German resident.
Unfortunately, applicants from Saxony, Hesse, Saarland and Hamburg cannot be considered, even if they have a secondary residence in another state.
Can fulfil the requirements for a remote workplace.
Are willing to continuously expand your skills.
Ideally you already ha.......
continua la lettura e candidati!
Detalles de la oferta
- Concentrix
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 09/01/2025
- 10/04/2025
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