LUXURY CUSTOMER EXPERIENCE ASSISTANT

Join Us At Foundever, we are leaders in offering exclusive and personalized experiences to our high-profile clients.
We specialize in the luxury sector, working with some of the most prestigious brands in the world.
We are committed to providing exceptional service and creating unforgettable memories for our clients.
Offer Conditions.
Permanent contract.
39-hour work week.
Availability required between 8 AM and 8 PM, Monday to Friday.
Possibility of extra income for availability outside of regular hours.
Between 200 and 400 euros per month.
Occasional weekend availability may be required based on client needs.
Salary up to € per year.
Paid training for 3 weeks.
On-site work at our offices in Puerta de Toledo/Pirámides (Madrid).
Potential transition to a hybrid work model after the learning curve, with proximity to the office necessary for meetings and training.
Responsibilities.
Personalized Attention.
Provide exceptional and tailored service to our premium clients, ensuring that each interaction aligns with their luxury expectations.
Relationship Management.
Develop and maintain strong and trusting relationships with high-profile clients.
Event Organization.
Accompany and assist premium clients at the most important events of the year, ensuring a unique and exclusive experience.
Market Knowledge.
Stay updated with the trends and news in the luxury sector and the most prestigious brands.
Feedback and Continuous Improvement.
Gather client feedback to continuously improve the service offered.
Requirements.
Experience in the Luxury Sector.
Minimum of 1 year of experience working with luxury brands or in premium client services.
Native French and advanced English.
Communication Skills.
Excellent interpersonal and communication skills, with the ability to interact with high-level clients.
Attention to Detail.
Meticulous attention to detail to ensure impeccable service.
Flexibility and Adaptability.
Ability to work flexible hours and adapt to the changing needs of clients.
Residence in any area of Madrid.
Benefits.
Exclusive Environment.
Opportunity to work in a luxury environment with access to exclusive events.
Professional Growth.
Possibilities for development and growth within the company.
Competitive Compensation.
Attractive and competitive remuneration package.
If you meet these qualifications and are ready to join a dynamic and prestigious environment, we encourage you to apply.
We look forward to welcoming you to our team!   We are committed to you, we support your training, your family reconciliation, your studies or other professional activity, you set the limits! That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing, Move Well,  we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives, Eat Well,  we share articles, ideas, recipes and nutritional support guides, Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health; Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.
Create your best moments.
Join the #FoundeverLife