OBSERVABILITY ENGINEER

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With more than 14,000 employees across more than 30 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, is looking for an Observability Engineer in Barcelona. The Observability Engineer job is a technical job to support day-to-day operations in our on-prem data center in all service delivery scenarios, primarily in regards to service requests, changes, incident and problem resolutions, and facilitation of second-line support in productive environments as well as monitoring new initiatives.He/She works closely with other Data Center Management team members, as well as other global teams in order to ensure the service is running with high performance and improve the current processes by correlating, capturing, and indexing real-time data, from which alerts, dashboards, graphs, reports are created.Responsibilities:Keep automating and continuously work on improvements for our Splunk deployments and processes.Maintenance/managing the SPLUNK infrastructure as well as creating new dashboards and drive further improvements.Monitor and troubleshoot Splunk performance issues.Analyse application & infrastructure incidents and coordinate with other teams in case of data base, infrastructure or software issues.Perform needed or on demand health checks of services/solutions.Provide input regarding future and continuous needs in regards to new investments to maintain existing and future services to Data Center Manager.Meet compliance and information security requirements in Service OperationsEvaluate, improve and add applicable work instructions.Ensure the synergy and communication with development and other application teams in other global locations.Knowledge and skills:Licensed in IT or equivalent.Know-how in Docker, Kubernetes, Linux, and data bases (Oracle, SQL server).Technical skillset in SPLUNK, using Splunk based indexed data for reporting and Monitoring.Ability to install and administer/manage Splunk nodes.Analytical skillset to build suitable of so called data input to collect data.Knowledge & keen to explore other monitoring technologies such as Prometheus/Grafana is highly desirable.Knowledge of ITIL processes and Service Management.Ability to work under pressure.Solution and process improvement oriented mindset.Being an excellent team player.Ability to adapt to changes.Ability to follow given processes, procedures and work instructions.Fluent written and spoken English.What’s great about working with us:Inclusive Culture: Join a diverse, people-oriented environment with team members from various nationalities and backgrounds. We promote equality and are LGBT+ friendly.Global Collaboration: Work collaboratively with stakeholders around the globe.Career Development: Benefit from continuous training, coaching, and talent development programs.Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!Work-Life Balance: Flexible working hours with the option for remote work (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work).Location: El Prat de Llobregat (Polígon Pratenc). Easy communication by public transport o private transport.