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OPERATIONS EXECUTIVE

Barcelona - Barcelona

Descripción de la oferta de empleo

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail.
Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.
Our Mission We are an impact-driven company that aims to build the future of logistics for a more sustainable world.
shared, efficient and reliable.
We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.
Stuart is a highly diverse and inclusive company of 280+ employees from different nationalities and backgrounds working across France , Italy , Poland , Spain and the UK.
It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high.
And guess what? You can help us fulfil our vision The Quality team sits within the Global Courier Operations team (GCO).
The Global Courier Operations mission is twofold, we.
(1) ensure a fair exchange of value with all courier types; and (2) improve our core operations for Stuart and couriers.
This can be from a cost, compliance, efficiency or courier behaviour and fraud point-of-view.
The Quality team covers.
Mitigating courier fraud and incentivising high quality courier performance Maintaining adherence to compliance policies (C25) Work closely with business stakeholders and clients to manage escalations regarding couriers Acts as the Ops counterpart for Tech on new feature development that touch courier delivery processes and fraud-mitigation products.
This individual is a passionate critical thinker, inquisitive and action-oriented professional.
They need to project manage complex projects in parallel (autonomously), coordinate across stakeholders to ensure their success and over-communicate developments and next focuses.
They are also responsible for building, scaling and optimising operational processes to deliver global impact.
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Detalles de la oferta

Empresa
  • Stuart
Localidad
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 18/11/2024
Fecha de expiración
  • 16/02/2025
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