ORDER TO CASH EXPERT

About usWe are a multinational food company that conserves the goodness of nature in our products. We carefully select our fruit and vegetables from their origin, maintaining the highest quality and safety throughout the production process.We pride ourselves in providing consumers with natural, healthy, and nutritious products that have made us a reference in infant and adult nutrition. In addition, the Hero Institute of Infant Nutrition is within the Hero Spain facilities.Website: www.hero.esSector: Food companyCompany size: More than 4,000 employeesHeadquarters: Lenzburg, SwitzerlandCompany type: Private companyCategories: Baby food, Healthy Snacks, Natural Spreads, Sauces, Juices and Nectars, Cereal Snacks, Prepared mealsWhat is our commitment?We are on a mission to delight consumers by conserving the goodness of nature. The world today is different from what it was 10 years ago, and nothing like it was in 1886 when Hero was founded in Lenzburg, Switzerland. However, our core goals remain the same. We have adapted to change, offering consumers high quality, healthy, natural and sustainable food.Hero Spain, with its headquarter in Alcantarilla (Murcia), has formed part of this legacy since 1922. We are committed to naturalness in our products, maintaining a firm nutritional commitment and constantly improving thanks to our commitment to continuous innovation and research, to adapt to the needs of consumers, customers, and new market trends.Team value propositionRecently, Hero Spain has been certified as a #TopEmployer in 2023 and 2024 🏆, an achievement that reflects our ongoing commitment to the well-being and development of our team of talents. This recognition is a testament to the exceptional culture we have cultivated together, positioning us as one of the best companies to work for in Spain. This would not have been possible without the commitment and dedication of every person who is part of the Hero family.We don't hire top talent so we can tell them what to do. That doesn't make sense. At Hero, we give you the opportunity to make your mark and contribute to something bigger. We’ll give you the tools and skills to do your job and then get out of the way.PurposeWe are on a mission to conserve what's good in nature. We do so by striving to conduct our business sustainably and striving to do the right thing. Always. Without compromises.ValuesThe new values reflect the company today and the company we want to build in the future. Values are at the heart of who we are as people and they guide how we behave.Create wowWe dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.Everyone HeroWe work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.Nourish othersWe treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.Take responsibilityWe make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.ImpactWe value good ideas, so we want the best talent. Our people can make a difference because we give them the freedom to act, to be entrepreneurial, and to make a difference. This is reflected in the responsibilities. Be yourself, be impactful.GrowthWe all win if we grow together. It's about professional and personal growth. The best way to grow as a company is to help you grow as a person, hence the availability of learning and development opportunities.Meet you future departmentPHI (Process Harmonization Initiative) is one of the main strategic global projects within Hero Group which aims to harmonize and modernize core processes, systems and data.How can you help us?We are seeking an experienced Order to Cash Expert to join our PHI team. This position involves comprehensive management of the order-to-cash process, ensuring efficient sales administration, order management, and customer support.The ideal candidate will have extensive knowledge in managing commercial agreements, customer budgets, pricing, and promotions.Your main responsibilitiesSales Administration:Commercial Agreements Management: Handle off-invoice commercial agreements for both domestic and export markets.Collaboration with Sales Network: Maintain ongoing collaboration with the commercial network to ensure alignment and effectiveness.Customer Budget Management: Oversee and manage customer budgets, ensuring accurate tracking and reporting.Material and Customer Master Data Management: Maintain and update master data for materials and customers to ensure accuracy and integrity.Tariff and Promotion Management: Manage customer tariffs and promotions, ensuring all details are accurately implemented.Price Verification: Verify and check prices on orders to ensure correctness.Customer Charges Management: Handle and manage any charges related to customers.Order Management:Order Processing: Manage customer orders and address any incidents, both through EDI and manual processes.Customer Service: Provide excellent customer service, addressing inquiries and resolving issues promptly.Billing: Oversee the billing process to ensure timely and accurate invoicing.Internal Customer Support: Support and provide assistance to the internal sales network.Warehouse Coordination: Coordinate with the finished goods warehouse to ensure seamless product availability and order fulfillment.EDI Experience: Utilize experience in Electronic Data Interchange (EDI) to streamline and enhance order processing.Academic BackgroundBachelor's degree in Business Administration, Supply Chain Management, or a related field.Proficiency in Spanish and B2-C1 level of English.Minimum of 3-5 years of experience in order-to-cash processes or related roles.SAP Expertise: Proficient in SAP, preferably with experience in HANA, and at least with the SD module.Additional Skills: Previous experience in implementing the SAP SD module is a plus.Experience in fast-moving consumer goods (FMCG) companies is advantageous.Experience working on projects and accustomed to project environments.CompetencesStrong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work effectively in a team-oriented and fast-paced environment.What do we offer you?(Confidentiality is assured)We offer a position where you can develop professionally. We have an open way of working, with short decision lines where you can really make an impact.Benefits• Hybrid work• Flexible Schedule and early finish on Fridays, also during summer months• Attractive Compensation & Benefits package• Physiotherapist• Continuous learning and development• Ongoing feedback• Collaborative and challenging multinational environment• Strong values• Matrix organization• Open and transparent culture• Great work environment• Amazing people• and much more!During these 100 years we have come a long way, but we want to continue doing so for another 100 years. To do so, we need talented, curious, innovative, collaborative, diverse and responsible people to be part of this great team.If you what to know more about Hero, access our web site: www.hero.esIf you want to dive into our commitment to sustainability, access our 2022 Sustainability Report: https://indd.adobe.com/view/b654207b-884e-4230-9f42-121bc61e5ae6Will you join us?