PARTNER SUCCESS ANALYST
Descripción de la oferta de empleo
At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
e are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
hat is our proposal?We’re actively seeking a Partner Success Analyst to continuously deliver value to our Travel Partners in our different destinations.
An ideal candidate is highly strategic, ambitious, customer & detail oriented, and able to effectively influence both within the organization and with our external partners.
e a part of a team where you will.
Support the team in building trusted relationships with key stakeholders within our Travel Partner organizations to maximize back office platform usage.
Identify the key platform developments according to the Partner’s feedback, and support on their prioritization.
Create and update trainings, tutorials and documentation for our Travel Partners.
Find new competitive & growth opportunities.
Diligently participate in and perform continuous ad-hoc sessions, trainings and tasks as required by our Travel Partners.
By having a comprehensive understanding of Partners’ operational challenges, you will increase their engagement by supporting them with solutions.
Drive escalation of Travel Partner issues, coordinate key resources in the process, and assist with client issues through resolution.
Work closely with the Travel Operations & Travel Product teams to guarantee the best and most efficient service to our Partners.
Propose and design new processes in order to standardize and consistently improve our service level.
Build KPIs and run analysis to track quality and performance.
Detalles de la oferta
- Exoticca
- En toda España
- Sin especificar - Sin especificar
- 09/01/2025
- 10/04/2025
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