PRODUCT SUPPORT REPRESENTATIVE II
Descripción de la oferta de empleo
GT) is a global leader in gaming.
We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.
Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth.
We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
IGT has approximately employees.
For more information, please visit www.
gt.
om.
Responsibilities The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities.
Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
Documents customer information and recurring technical issues to support product quality programs and product development.
Qualifications Education.
High School degree or equivalent; associates degree preferred.
Experience.
1 - 2 years of related experience is required.
Keys to Success • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 05/11/2024
- 03/02/2025
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