PROGRAM MANAGER HT

SummaryCelestica, the Global Electronic Manufacturing Services leader, is seeking a Healthtech Customer Project Management Specialist to manage the site customer accounts assigned for the HT segment. The successful candidate will act as the interface between the customer and the company for managing specific programs to achieve planned revenue and profits and Customer Satisfaction for the assigned site customer accounts.You will become part of a world class team that is recognized as an Aerospace & Defense and Healthtech Center of Excellence for Celestica’s Europe region. Celestica Valencia delivers the most advanced design, engineering and manufacturing expertise for multiple global customers, providing full support throughout the entire life-cycle of their products. Our customer portfolio includes leaders in the healthtech, aerospace and defense and industrial markets.Detailed DescriptionPerforms tasks such as, but not limited to, the following:Works as a member of a team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.With guidance from more experienced team members, manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.Strong participation in pricing/bid preparation and the development and management of contract terms.Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).Communicates frequently with customers to help ensure satisfaction with the company and the products.Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.Receives and resolves customer issues and complaints.Monitors the impact on inventory of order changes.Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variancesCreates and coordinates New Product Introduction schedule and project plan.Knowledge/Skills/CompetenciesIn-depth knowledge of the Health Tech sectorIn-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.In-depth knowledge of the business issues associated with manufacturing PCBAs and electromechanical assemblies.In-depth knowledge of product pricing, contracts and contract negotiations.Thorough understanding of business risks and price make up (Value add and Materials )Excellent customer contact, negotiation and problem resolution skills.Good presentation, database management and computer skills.Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.Excellence cross-team collaboration skills.Very good command of written & spoken Spanish and English.This position requires a high energy level and a passion for excellence.Typical ExperienceDegree in engineering or related fields.3+ years in Health Tech/ Electronic Medical Devices ManufacturingAt least 3 years working experience on manufacturing environment/industryIn-depth knowledge on Project Management methodology and tools (both waterfall and agile)Information on Personal Data Protection:Thank you for sending your CV/job application. CELESTICA VALENCIA S.A.U., with CIF A96301270 and with address for notification purposes at Ctra. Valencia-Ademuz km 17,5, CP 46185, La Pobla de Vallbona (Valencia), confirms receipt of your job application and/or CV and informs you that the personal data provided by you when sending us your CV will be processed exclusively for the purpose of including you in our internal employement database, and, where appropriate, to participate in possible personnel selection processes.We also inform you that we will keep your personal data for a maximum period of one (1) year and that you may exercise your right of access, rectification, cancellation, opposition, suppression, limitation or portability. To exercise any of these rights, you must do so in writing addressed to privacy@celestica.com, enclosing a copy of your ID card or equivalent document, to enable us to identify you correctly.