PROGRAM MANAGER, SUPPLY CHAIN, NETWORK FLOW AND TECHNOLOGIES

DESCRIPTION Network Flow and Technologies (NFT) is a centralized team serving Fulfilment Centers (FC) across Europe.
- We seek for End-To-End net benefit.
We minimize under-the-roof costs for FCs, and maximize the opportunities for the FCs to deliver customer orders within 24hrs (1D delivery).
We dive deep into the metrics and identify and address opportunities within the existing systems and processes.
- We are process experts.
We simplify, standardize, and improve processes by using our expertise and strategic position within Amazon Fulfillment to innovate on behalf of the customer.
We provide standard ways of working; and facilitate the decision making for FCs by delivering best in class products.
- We collaborate with external teams.
Our team partners with senior FC leaders and external teams to deliver best in class products and processes to address improvement opportunities impacting and influencing from the overarching planning processes through the execution of the shift.
Why We Do It.
At Amazon we believe every day is day one - Our team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network.
By doing so we continuously improve the buying experience from our customers and further our ambitious goal of being Earth’s most customer-centric company.
Your Role.
We are seeking an exceptional individual to play a pivotal role in understanding the interconnectedness between FCs and the rest of our supply chain (middle and last miles) and identify opportunities to facilitate the business make informed decision-making and ensure end-to-end net benefit.
As a process improvement specialist within our team, you will serve as a subject matter expert in continuous process improvement and automation, particularly focusing on the network shipment flow, starting from the upstream system of the FC through the customer delivery.
The successful candidate will be passionate about finding new ways to invent on behalf of our customers.
Key job responsibilities • Deepening understanding and experience of operational processes and workflows, diving into the systems and the amazon supply chain.
• Use and share your insights with partner teams, to influence/build a roadmap of project to maximize end-to-end benefits.
• Leverage highly analytical skills to interpret large datasets and to uncover actionable insights for known and unknown problems.
• Developing clear and detailed functional specifications and business cases based on identified business requirements.
• Implementing rigorous problem-solving approaches and supporting research and analysis to drive product (project, process/deliverables) development schedules from design to release.
• Designing and executing implementation plans, piloting and testing new solutions, and facilitating roll-outs across broader Ops organizations at country/cross-country and/or cross-regional levels.
• Managing critical relationships with external partners and contractors throughout project phases.
• Demonstrating strong hands-on project and operations management, taking ownership of project components while possessing a blend of practical and intellectual skills to adapt to varying tasks.
BASIC QUALIFICATIONS • Relevant work experience in an analytical field and/or project management • Demonstrated strength in excel/SQL • Ability and strong willingness to use data to answer first time asked questions, and solve large-scale ambiguous problems • Proven track record of taking ownership and driving results • Excellent communication (oral and written) skills to ensure a proper interaction with other teams • Experience defining program requirements and using data and metrics to determine improvements • Manage expectations and prioritization of daily tasks, providing visibility of progress and blocker to deliver on time • Attention to detail • Highly proficient in spoken and written English (European Framework level C1) PREFERRED QUALIFICATIONS • Degree in Engineering, Operations, Logistics or related field or industry experience • Six Sigma Yellow Belt or superior • Experience in driving end to end delivery, and communicating results to senior leadership • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
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obs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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