PROJECT MANAGER JUNIOR - MARKETING ENGAGEMENT ASSOCIATE | MáLAGA, ES

Project manager junior - Marketing Engagement Associate Accenture, recognized as a Great Place To Work®, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.
We are looking for a JR Project manger to • Support the client aspects of service management for one or more outsourcing contracts.
• Support the day-to-day management of contract operations and performance.
• Invest on a daily basis in overall growth of the outsourcing contract and its financial performance.
Key Responsibilities • 1.
Main point of contact for support services to Regional Client • 2.
Triage and assign tickets in co-ordination with Service delivery leads • 3.
Release communication to Client • 4.
Track timelines and follow-up both Support team and Subs • 5.
Manage prioritization of tickets and get the tickets resolved as per the priority • 6.
Manage escalation of maintenance tickets in particular manage escalation, communication and closure of major incidents • 7.
andle escalations and communicate and take measures to meet client expectations • 8.
Manage weekly and monthly meetings with Subs • 9.
Plan and execute Service Introduction/knowledge transition • 10.
Coordinate with Subs for up coming campaigns and align support process Job Requirements Must to have skills • Agile Project Management Good to have skills • Agile Program Management, Program and Project Management Technical Experience Great communication skills and stake holders management, Team engagement Nice to have.
Working experience on Ecommerce domain and Using tools on production support like JIRA Professional Attributes communication, leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure, etc needed to carry out this job About Accenture Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services-creating tangible value at speed and scale.
We are a talent- and innovation-led company with people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.
ccenture.
om Igualdad de Oportunidades en el Empleo Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.